What do you recommend we should bring to the house? What do you recommend we should bring to the house? What do you recommend we should bring to the house?
YOUR TOOTHBRUSH AND TOOTHPASTE, AND FOR THE LADIES YOUR SHAMPOO AND CONDITIONER! WHAT WOULD YOU DO WITHOUT IT.....i recommend to grocery shop in Cancun at Walmart.
Does your homes come with utilities, linens and towels?
YES they do.
Do you have Beach/Lounge chairs?
YES, some with some without cushion.
Do you allow smoking and/or Pets?
SMOKING ONLY OUTSIDE PLEASE.
PETS AFTER REQUEST.
What voltage is in the homes?
110 V
How far away is the beach from the homes?
HAZIENDA VILLA DEL CUYO IS RIGHT ON THE BEACH, THE LIGHTHOUSE VILLA DEL FARO 150FT OR 50 M FROM THE BEACH.
Are the homes private?
YES. HACIENDA VILLA DEL CUYO Can be rented as a whole house or 2 separate Apartments (GROUNDFLOOR AND PENTHOUSE with or without Casita Maya and Mayan Roofgarden on the 3rd Floor), each with its own private beach terrace, entrance, etc Just Like the Lighthouse Villa and Suite.
How is the beach?
SANDY AND NO ROCKS OR REEF...EXELLENT FOR SMALL CHILDREN OR NON SWIMMERS.
Do you have A/C?
Yes.
How is the Quality of the construction of the houses?
BOTH HOMES ARE BUILT WITH CONCRETE, STEEL AND CENTER BLOCK. EVEN THE ROOF IS CONCRETE, ONLY THE DECORATION IS PALAPA.
SURVIVED HURRICANE WILMA 2005 VERY WELL.
Is the Maidservice included?
YES, once a week, change of towels every 4 days.
Can we request additional Maidservice or other services like a cook, etc?
YES, UPON REQUEST AND EXTRA CHARGE OF 18 Usd.
Do you have a BBQ Grill?
YES, request it with the caretaker please.
How , who and when do we get the keys?
FROM Dona REMIGIA, MY CARETAKER UPON ARRIVAL, She will be waiting a t your rental or in the Restaurant Iguana Factory. Just if your arrival is very delayed, they will be in theirhome 2 blocks away from the rentals.
In this case pls advise them by cel phone.
Will we be able to make a campfire on the beach?
YES, BUT BE CAREFUL.
Why should we rent your Beachhouse?
BECAUSE THEY ARE THE BEST BUILT, NICEST LOOKING BEST MAINTAINED, MOST DETAILED TYPICAL BEACHHOMES IN PUERTO DEL CUYO. MAINTENANCE IS DONE MONTHLY.
Will we have to bring beachtowels?
YES, please.
Is there a Pool?
Yes, but its a shared pool with our neighbors from Villas del Mar, but I cant guarantee that it will be open at all times.
Do you offer some kind of a Nanny Service?
YES, on request please.
Do you have a cost for small children?
YES
Do you have a Hairdryer?
YES
Do you have an iron and iron board?
YES
What Services do you offer for an additional cost?
ADDITIONAL MAID SERVICE, COOK, FISHING TRIPS, FLAMINGO OBSERVATIONS, GOLF CART RENTAL, CATERING, WEDDINGS, ETC...
Is there Telefon and Internet Service at the homes?
YES, WE PROVIDE AN INTERNET STICK FOR LAPTOPS FOR.
NO PHONE BUT IF YOU HAVE A BLACKBERRY OR CEL PHONE THATS SET UP FOR INTERNET OR EMAIL , IT WILL WORK. AND THERE IS AN INTERNET CAFE ON THE MAINS STREET, BUT IT THEY OPEN AND CLOSE AS THEY FEEL LIKE, NOT VERY DEPENDABLE.
Does my Cel phone work in Puerto del Cuyo?
It should, but pls. check your cel phone company to make sure.
How do we book?
BY INQUIRING ONLINE THRU THIS SITE.
Is the house a single standing home?
YES, with neighbouring homes nearby.
What is your cancellation policy and Terms and Conditions?
Please see below: TERMS and CONDITIONS
RATES
Accommodation and Room rental rates quoted by Villas del Cuyo/Cancun/Cuernavaca ( VdCCC), are on a per night or weekly basis. Check-in time is after 4:00 PM, with check-out by 10:00 AM on the day of departure. Villas del Cuyo require for some apartments a 3 night minimum stay and might sometimes one week or longer during the Christmas, New Year, Lunar New Year, Easter or Summer holidays.
Rates quoted allow for maximum occupancy of the vacation rental as shown on the web site. Additional guests may be subject to a per person, per day surcharge. Rates include salaries of all household staff, the cost of electricity, hot water, cleaning and gardening supplies, local taxes, and so on.
NOT INCLUDED / ADDITIONAL CHARGES
Rates do not include baggage handling, gratuities, telephone, fax and telegram charges, car rental, food, soft drinks and/or liquor, personal items and expenses, and any excessive cleaning required upon departure (such as upholstery or rug shampooing, etc).
RESERVATION and PAYMENTS
Payment of about 50 Percent Booking Deposit must be received by Villas del Cuyo before a Confirmation can be issued. Final payment consisting of the remaining balance must be received 30 days prior to arrival.. Failure to make the final payment on a timely basis will make reservations subject to automatic cancellation.
All rates for accommodation are in USD.
Handover of the Apartments we provide bedsheets , bath towels and the final cleaning.
The Apartments will be handover between 16:00 and 18:00 pm and should be returned between 08:00 and 10:00 am.Please advise my caretaker by phone if your arival will be delayed.
CHANGE OF BOOKING
A US$150 administration fee will be charged by Villas del Cuyo for any change of booking after a Confirmation has been issued. Acceptance of any change is subject to approval by the Accommodation or Transport Vehicle\s owner.
CANCELLATION AND REFUNDS
Cancellation of a booking at any time may result in forfeiture of deposit(s). Refund of monies paid for accommodation and services will be made only under the following circumstances: 1.) The accommodation becomes unfit for habitation after natural catastrophy and no equivalent replacement accommodation can be obtained (this qualifies for a 100refund); 2.) The accommodation is re-booked by another party for the period of the initial booking. If only a portion of the rental time is re-booked, a pro-rata refund will be made. Any rental payments, which qualify for a refund, whether in whole or pro-rata, will be subject to a deduction of a 15 percent administration fee 3.) If the guest cancel the reservation more then 4 weeks before the booking period, or "no show" the full rental fee has to be paid. Any Funds resulting out of such refund will be distributed 10 days after rental period is over further refund policies:
If you withdraw of your rental Villas del Cuyo will retain:
up to 120 days 15 percent of rental price
119 to 45 days 30 percent of rental price
44 to 30 days 50 percent of rental price
29 to 22 days 80 percent of rental price
21 days or less 90 percent of rental price
US$ 150 administration fee will be charged by Villas del Cuyo upon any refund.This fee will be waved if change of reservation is made due to H1N1 virus.
No Refunds apply by Discount or Promotional Rates.
TRAVEL INSURANCE
As deposits and rental payments are not refundable after a reservation has been confirmed, we highly recommend to buy an all-inclusive travel insurance which covers all your expenses if you have to cancel your journey, need medical treatment overseas or emergency evacuation, or extra costs because of luggage delay or loss, etc.
LIABILITY
Villas del Cuyo acts in some cases as agent for the accommodation owners, suppliers and/or contractors who are providing accommodation, transport, and services. Under no circumstances shall Villas del Cuyo be responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described or substituted, or by reason of military action, revolution or acts of God, or by any agents, employees, subcontractors, geological caracteristics,servants or third parties whatsoever supplying any of the services or accommodations herein or as substituted. If any accommodations and/or services are substituted, Villas del Cuyo will act at all times in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to or better than those originally contracted. Villas del Cuyo at their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind any contract for accommodations or guest services.
Is there a rainy season?
YES. FROM JUNE THRU SEPTEMBER YOU MAY HAVE A 30 MIN AFTERNOON SHOWER.
What should be in my Packing list?
MY SPANISH CONFIRMATION EMAIL FOR MY CARETAKERS, BOOKS, DICTIONARY, LIGHT JACKET OR BLOUSE, UMBRELLA, LIGHTER, HAT OR CAP, MAP OF THE YUCATAN,
REPELLENT, A PEN AND THE SPIRIT TO SEE SOMETHING NEW AND EXITING.
Do you have a Guestbook with comments of previous renters?
Yes, on this site.
Do you have a map of the area or/and location of the house?
YES. Please click:
http://www.puertodelcuyo.com/print-enlarged-maps/
How do we get the keys of the Property once we arrive in Puerto del Cuyo?
MY CARETAKERS Cristian AND Magally WILL GIVE YOU THE KEYS UPON ARRIVAL AT YOUR RENTAL. By delayed arrival please advise them by phone. cel 52-986-1072225.
What kind of Entertainment is there?
Whatever mother nature and the mexican culture have in store for you.
There are no malls, no casinos, no hassle and bustle. Its a place to relax. If you need all the above, this is not the place for you.
What is there to do?
AS MUCH OR AL LITTLE AS YOU WANT.... RELAXING, SWIMMING, SNORKERLING, BEACH WALKING, DIVING, FISHING, WHALE WATCHING, STARGAZING, READING, SPENDING QULALITY TIME WITH LOVED ONES,VISITING MAYAN RUINS, VISITING SPANISH COLONIAL CITIES, CENOTES (CAVES), UNDERGROUND RIVERS, FLAMINGOS, SEA TURTLES, DOLPHINS (DAILY DURING SUNSET 6-7 AM), ENJOYING THE SEAFOOD.
What sets the aera of Puerto del Cuyo apart from the others?
I HAVE SEEN LOTS OF BEACHES AND LITTLE TOWNS IN MEXICO AND FELT IN LOVE WITH PUERTO DEL CUYO. ITS LIKE CANCUN OR THE MAYAN RIVIERA USED TO BE.... WITHOUT THE MASS TOURISM AND LOTS OF COCONUT PALM TREES ON THE BEACH AND IN THE VILLAGE... PUERTO DEL CUYO WAS SPARED BY MAJOR HURRICANES AND DISEASES THAT KILLED THE PALMTREES ELSEWHERE.... PEOPLE ARE FRIENDLY, THE COST OF LIVING IS INEXPENSIVE, THE SEAFOOD IS EXELLENT, GREAT LOCATION TO TOURIST ATTRACTIONS, WONDERFUL NATURAL SANDY BEACH THAT GOES ON FOR MILES AND MILES...
Is the Town and the area safe?
ABSOLUTELY, OVER 12 MILLION TOURISTS COME TO THE YUCATAN EVERY YEAR, BUT STAY OUT OF MEXICO CITY.
What kind of activities are there for kids?
BEACH AND WATER ACTIVITIES , ANIMAL LIFE, FISHING, SNORKELING, BEACH VOLLEYBALL, BEACH SOCCER, BASKETBALL, COLLECTING SEASHELLS, BIRD -WHALE-DOLPHIN-FLAMINGO WATCHING, MAYAN RUINS, CENOTES, COLONIAL CITIES, etc.
Are there Restaurants, Gorcery Stores, Gasstation, Doctor, Farmacies, Hospital, Bakery, Golf Cart Rentals in Puerto del Cuyo?
YES, the 7 rustic Restaurants open from 8 am to 6 pm.
Nearest Walmart Aurrera is in Tizimin.
How far are the houses from the mainsquare?
400M OR 1/4 MILE.
Where is the nearest Bank or Atm?
IN CANCUN, TIZIMIN, VALLADOLID.
Are USD or EUROS accepted in Puerto del Cuyo?
NO, PESOS ONLY. PLS CHANGE MONEY AFTER YOUR ARRIVAL IN CANCUN.
Do I need a rental car?
NOT IF YOU WANNA RELAX ON THE BEACH ONLY. IF YOU STAY LONGER AND WOULD LIKE TO SEE SOME OF THE WONDERS OF THE YUCATAN I HIGHLY RECOMMEND IT. CHICHEN ITZA IS ONE OF THE NEW 7 WONDERS OF THE WORLD ONLY 90 MIN AWAY, DONT MISS IT!
Where is the best place to rent a car?
CANCUN AIRPORT.
Is there Public transportation to/from Puerto del Cuyo and to other area attractions?
YES. A/C BUSES, VANS AND TAXIS LEAVE SEVERAL TIMES DURING THE DAY FROM THE MAIN SQUARE, 1200 ft from rental.
How do i get there from the Airport?
How do I get there from the Airport?
What is the nearest Airport?
CANCUN AIRPORT.
How long is the ride to Puerto del Cuyo?
From the Airport to Cancun City it will depend on traffic and if you get lost or not (25 Minutes) and then 2 hrs 20 Min to Puerto del Cuyo.
Where should I change money?
UPON ARRIVAL IN CANCUN, MERIDA, VALLADOLID OR TIZIMIN.
What are the prices in the Restaurants?
BREAKFAST 5 USD, LUNCH 7- 9 USD ( FISH OR SHRIMP ANY STYLE) , BEER 1.50 USD, COFFEE 70 CENT.
What sites are in the area and what distance to the house?
FLAMINGOS 3 MIN, CHICHEN ITZA 1.7 hours , EK BALAM 80 MIN, COLONIAL CITIES 60 AND 90 MIN, Cenotes.
How are the road conditions?
Good, all of them were newly paved after Wilma 2005, lots of Speedbumps "Topes" , so watch out please, and occacional Potholes.
Are there Mosquitos?
IN THE JUNGLE AND MAYAN RUIN SITES YES. AND SOMETIMES DURING SUNRISE AND SUNSET ON THE BEACH. BRING REPELLENT JUST IN CASE!
Is the water safe to drink?
THERE IS 4 GALLON PURIFIED WATER JUGS IN EACH HOME THAT YOU CAN REPLACE WITH A FULL ONE IN THE STORES IN TOWN (BRING EMPTY JUG AND 2 USD PER 4 GALLON).
How is the Beach/Ocean , is it safe?
YES. BEACH IS ALL SAND. NO ROCKS OR REEF. WATER SHALLOW, PERFECT FOR SMALL CHILDREN OR NON SWIMMERS.
Is there any other question you have?
PLS CTC ME ANYTIME
