FAQ´S HOUSE

FAQ´S AREA, GETTING THERE

   

What do you recommend we should bring to the house?
Does your homes come with utilities, linens and towels?
Do you have Beach/Lounge chairs?
Do you allow smoking and/or Pets?
What voltage is in the homes?
How far away is the beach from the homes?
Are the homes private?
How is the beach?
Do you have A/C?
How is the Quality of the construction of the houses?
Is the Maidservice included?
Can we request additional Maidservice or other services like a cook, etc?
Do you have a BBQ Grill?
How , who and when do we get the keys?
Will we be able to make a campfire on the beach?
Why should we rent your Beachhouse?
Will we have to bring beachtowels?
Is there a Pool?
Do you offer some kind of a Nanny Service?
Do you have a cot for small children?
Do you have a Hairdryer?
Do you have an iron and iron board?
What Services do you offer for an additional cost?
Is there Telefon and Internet Service at the homes?
Does my Cel phone work in Puerto del Cuyo?
How do we book?
Is the house detached?
What is your cancellation policy?
How do I pay?
What is the maximum occupancy?
Do you offer Longterm discounts?

 

What do you recommend we  should bring to the house?

YOUR TOOTHBRUSH AND TOOTHPASTE, AND FOR THE LADIES YOUR SHAMPOO AND  CONDITIONER!  WHAT WOULD YOU DO WITHOUT IT.....

Does your homes come with  utilities, linens and towels?

YES

Do you  have Beach/Lounge chairs?

YES

Do you allow smoking and/or Pets?

SMOKING ONLY OUTSIDE PLEASE.
PETS AFTER REQUEST.}

What voltage is in the homes?

110V

How far away is the beach from the homes?

HAZIENDA VILLA DEL CUYO  IS RIGHT ON THE BEACH, THE LIGHTHOUSE VILLA DEL FARO 150FT OR 50 M FROM THE BEACH

Are the homes private?

YES. HAZIENDA VILLA DEL CUYO CAN BE RENTED AS A WHOLE HOUSE OR 2 SEPERATE APARTMENTS ( GROUNDFLOOR AND PENTHOUSE), EACH WITH ITS ON PRIVATE TERRACE, ENTRANCE, ETC

How is the beach?

SANDY AND NO ROCKS OR REEF...EXELLENT FOR SMALL CHILDREN OR NON SWIMMERS.

Do you have A/C?

NO, BUT CEILING AND PORTABLE FANS IN CASE YOU NEED THEM, AND A NICE COOLING BREEZE FROM THE OCEAN...

How is the Quality of the construction of the houses?

BOTH HOMES ARE BUILT WITH  CONCRETE, STEEL AND CENTER BLOCK. EVEN THE ROOF IS CONCRETE, ONLY THE DECORATION IS PALAPA.

Is the Maidservice included?

YES, ONCE A WEEK.

Can we request additional Maidservice or other services like a cook, etc?

YES, UPON REQUEST AND EXTRA CHARGE.

Do you have a BBQ Grill?

YES.

How , who and when do we get the keys?

FROM ANIKA AND DARWIN, MY CARETAKERS UPON ARRIVAL. THEY LIVE 2 BLOCKS OFF TO THE RIGHT BEHIND THE CHURCH AT THE MAIN SQUARE.
YELLOW SIGNS WILL LEAD YOU THE WAY. THEY LIVE IN A HUMBLE PALAPA JUST BEHIND THE SOCCERFIELD. CHECK ON THE MAP OF PUERTO DEL CUYO IN THE FOTO GALLERY.

Will we be able to make a campfire on the beach?

YES, BUT BE CAREFUL NOT TO SUFFER INJURIES

Why should we rent your Beachhouse?

BECAUSE THEY ARE THE BEST BUILT, NICEST LOOKING BEST MAINTAINED, MOST DETAILED TYPICAL BEACHHOMES IN PUERTO DEL CUYO, I AM FROM GERMANY AND WE AREE KNOWN TO BE VERY DETAILED AND EXACT.

Will we have to bring beachtowels?

YES

Is there a Pool?

NO

Do you offer some kind of a Nanny Service?

YES

Do you have a cot for small children?

YES

Do you have a Hairdryer?

YES

Do you have an iron and iron board?

YES

What Services do you offer for an additional cost?

ADDITIONAL MAID SERVICE, COOK, FISHING TRIPS, FLAMINGO OBSERVATIONS, GOLF CART RENTAL, CATERING, WEDDINGS, ETC...

Is there Telefon and Internet Service at the homes?

NO, BUT AT THE MAINSQUARE ARE PHONES AND INTERNET CAFES.

Does my Cel phone work in Puerto del Cuyo?

YES

How do we book?

BY INQUIRING ONLINE THRU THIS SITE.

Is the house detached?

YES

What is your cancellation policy?

100% REFUND (MINUS WIRE CHARGES OR OTHER CHARGES), ANYTIME AS LONG AS HOUSE IS RERENTED.
NO REFUND FOR EARLY DEPARTURE DUE TO BAD WEATHER CONDITION.

How do I pay?

50 % UPON RESERVATION AND THE REMAINING  60 DAYS PRIOR TO ARRIVAL
USA AND CANADA: BY WIRE TRANSFER, CASH DEPOSIT, CHECK INTO BANK OF AMERICA ACCOUNT EUROPE : TRANSFER IN EUROS IN MY ACCOUNT IN GERMANY.

What is the maximum occupancy?

HACIENDA VILLA DEL CUYO  GROUNDFLOOR   6 PEOPLE
HACIENDA VILLA DEL CUYO  PENTHOUSE         4 PEOPLE
THE LIGHTHOUSE, VILLA DEL FARO                   4 PEOPLE

Do you offer Longterm discounts?

YES. ON REQUEST PLEASE.

Is there any other question you have?

 

Is there a rainy season?
Do you have a map of the area or/and location of the house?
How do we get the keys of the Property once we arrive in Puerto del Cuyo?
What kind of Entertainment is there?
What is there to do?
What sets the aera of Puerto del Cuyo apart from the others?
Is the Town and the area safe?
What kind of activities are there for kids?
Golf Cart Rentals in Puerto del Cuyo?
How far are the houses from the mainsquare?
Where is the nearest Bank?
Are USD or EUROS accepted in Puerto del Cuyo?
Do i need a rental car?
Where is the best place to rent a car?
Is there Public transportation to/from Puerto del Cuyo and to other area attractions?
How do i get there from the Airport?
What is the nearest Airport and how long does it take to get to your houses?
Where should i change money?
What are the prices in the Restaurants?
What sites are in the area and what distance to the house?
How are the road conditions?
Are there Mosquitos?
Is the water safe to drink?
How is the Beach/Ocean , is it safe?
Is there any other question you have?

 

Is there a rainy season?

YES. FROM JUNE THRU SEPTEMBER YOU MAY HAVE A 30 MIN AFTERNOON SHOWER, THATS IT

What should be in my Packing list?

THE CONFIRMATION EMAIL FOR MY CARETAKERS, BOOKS, DICTIONARY, LIGHT JACKET OR BLOUSE, UMBRELLA, LIGHTER, HAT OR CAP, MAP OF THE YUCATAN,
REPELLENT, A PEN AND THE SPIRIT TO SEE SOMETHING NEW AND EXITING.

Do you have a map of the area or/and location of the house?

YES. YOU CAN GO TO THE FOTO GALLERY OF THIS WEBSITE AND PRINT IT OUT.

How do we get the keys of the Property once we arrive in Puerto del Cuyo?

MY CARETAKERS MARTHA AND DELMY WILL GIVE YOU THE KEYS UPON ARRIVAL AT THEIR HOME. THEY LIVE 2 BLOCKS TO THE RIGHT BEHIND THE CHURCH AT THE MAIN SQUARE. YELLOW SIGNS WITH A KEY WILL LEAD YOU THE WAY. ITS A HUMBLE PALAPA OFF TO THE RIGHT AFTER THE SOCCERFIELD.

What kind of Entertainment is there?

WHATEVER MOTHER NATURE , THE MAYAN  AND MEXICAN CULTURE HAVE IN STORE FOR YOU.
THERE ARE NO MALLS , NO DISCOS, NO CASINOS

What is there to do?

AS MUCH OR AL LITTLE AS YOU WANT....RELAXING, SWIMMING, SNORKERLING, BEACH WALKING, DIVING, FISHING, WHALE WATCHING, STARGAZING,  READING, SPENDING  QULALITY TIME WITH LOVED ONES,VISITING MAYAN RUINS,  VISITING SPANISH COLONIAL CITIES, CENOTES (CAVES), UNDERGROUND RIVERS, FLAMINGOS, SEA TURTLES, DOLPHINS ( DAILY DURING SUNSET 6-7 AM), ENJOYING THE SEAFOOD.

What sets the aera of Puerto del Cuyo apart from the others?

I HAVE SEEN EVERY BEACH AND LITTLE TOWN IN MEXICO AND FELT IN LOVE WITH PUERTO DEL CUYO. ITS LIKE CANCUN OR THE MAYAN RIVIERA USED TO BE....WITHOUT THE MASS TOURISM AND LOTS OF COCONUT PALM TREES ON THE BEACH AND IN THE VILLAGE...PUERTO DEL CUYO WAS SPARED BY MAJOR HURRICANES AND DISEASES THAT KILLED THE PALMTREES ELSEWHERE...., PEOPLE ARE FRIENDLY, THE COST OF LIVING IS INEXPENSIVE, THE SEAFOOD IS EXELLENT, GREAT LOCATION TO TOURIST ATTRACTIONS, WONDERFUL SANDY BEACH THAT GOES ON FOR MILES AND MILES...

Is the Town and the area safe?

ABSOLUTELY, OVER 12 MILLION TOURISTS COME TO THE YUCATAN EVERY YEAR,  BUT STAY OUT OF MEXICO CITY.

What kind of activities are there for kids?

BEACH AND WATER ACTIVITIES , ANIMAL LIFE

Are there Restaurants, Gorcery Stores, Gasstation, Doctor, Farmacies, Hospital, Bakery, Golf Cart Rentals in Puerto del Cuyo?

YES

How far are the houses from the mainsquare?

400M OR 1/4 MILE

Where is the nearest Bank?

IN CANCUN, TIZIMIN, VALLADOLID

Are USD or EUROS accepted in Puerto del Cuyo?

NO, PESOS ONLY. PLS CHANGE MONEY AFTER YOUR ARRIVAL IN CANCUN

Do i need a rental car?

NOT IF YOU WANNA RELAX ON THE BEACH.
IF YOU STAY LONGER AND WOULD LIKE TO SEE SOME OF THE WONDERS OF THE YUCATAN I HIGHLY RECOMMEND IT. CHICHEN ITZA IS ONE OF THE NEW 7 WONDERS OF THE WORLD ONLY 90 MIN AWAY, DONT MISS IT!

Where is the best place to rent a car?

CANCUN AIRPORT

Is there Public transportation  to/from Puerto del Cuyo and to other area attractions?

YES. A/C BUSES LEAVE SEVERAL TIMES DURING THE DAY FROM THE MAIN SQUARE

How do i get there from the Airport?

BY RENTAL CAR , BUS PUBLIC A/C BUS FROM AIRPORT WITH CONNECTION IN CANCUN CITY  ( 14 USD) OR BY TAXI ( 160 USD)

What is the nearest Airport and how long does it take to get to your houses?

CANCUN AIRPORT, APPROX  2 HRS BY CAR AND 3 BY BUS DEPENDING ON TRAFFIC.

Where should i change money?

UPON ARRIVAL IN CANCUN, MERIDA, VALLADOLID OR TIZIMIN

What are the prices in the Restaurants?

BREAKFAST 5 USD, LUNCH 5- 7 USD ( FISH OR SHRIMP ANY STYLE) , BEER 1 USD, COFFEE 50 CENT

What sites are in the area and what distance to the house?

FLAMINGOS 3 MIN, CHICHEN ITZA 90 MIN, EK BALAM 60 MIN, COLONIAL CITIES 60 AND 80 MIN

How are the road conditions?

EXELLENT. HIGHWAYS WERE ALL REMODELED AND WIDENED AFTER WILMA 2005

Are there Mosquitos?

IN THE JUNGLE AND MAYAN RUIN SITES YES. AND SOMETIMES DURING SUNRISE AND SUNSET ON THE BEACH. BRING REPELLENT JUST IN CASE!

Is the water safe to drink?

THERE ARE 4 GALLON PURIFIED WATER DISPENCERS IN EACH HOME THAT CAN BE REFILLED WITH PURIFIED WATER THATS BEING SOLD IN THE STORES IN  TOWN (1 USD PER 4 GALLON)

How is  the Beach/Ocean , is it safe?

YES. BEACH IS ALL SAND. NO ROCKS OR REEF. WATER SHALLOW, PERFECT FOR SMALL CHILDREN OR NON SWIMMERS.

Is there any other question you have?

PLS CTC ME ANYTHIM